"I regret to inform you that our online database was hacked, two weeks ago. Please, DO NOT take into account emails received recently from our company. Especially if emails asked you to give some information about yourselves. We do everything you can to reassure you. DO NOT worry about your confidential data. Our Expert managed to control all of this situation. Moreover, Cosmet'Bio WILL NOT CLOSE as it was said in these messages. I understand this issue makes you suspicious but you can contact us, a team has been specially organized to be able to answer all your questioning. DO NOT hesitate.
We want to apologize for the inconvenience."
To join us by email : cosmetbio@gmail.com (object : hacking)
To join us by telephone : 0143567890 (from Monday to Friday at any time)
Thank you and we are really sorry for this.
See you soon
Cosmet'Bio team ;)
1 commentaire:
Very nice job.
You show concern and action to resolve the problem.
You addressed the main concern of the customers about their personal data.
You could have offered to post some documents to cover the question of the company's finances.
It was a good idea to create a hotline dedicated to answering individuals who want to communicate with the company.
Well done
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